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Customer service is very important to us.
We want you to be happy with your purchase.
When you buy a product from us you are buying the secret: How the effect is achieved. We ask you to understand and respect the secret in the art of magic and that part of the cost of an item is the secret of the method by which the effect is achieved.
Please make sure that you have ordered the correct item at the time of purchase.
We are unable to offer refunds for DVD, CD's, software and similar items.
Should any item be found to have faults in manufacture we will happily replace it.
Any items returned to us should be in their original, sealed and unopened condition.
The customer assumes responsibility for the cost of returning the item to us
In the first instance please contact us via email and we will be happy to help.
Click: info@academymagic.com
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